• Testimonials

    Mike/Leslie -

    Please forgive my delay in sending this note. Needless to say, I have been
    quite busy over these past several weeks! The good news is that every day I
    make progress in unpacking boxes.......

    I just had to commend you and your team for the excellent job in my move to
    Mississippi. I appreciated the professionalism and caring both of you showed me
    in visits, phone calls and emails. No question was "stupid" and you...

    Pam Prestage

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Lower Your Moving Stress – Part 2

March 5th, 2015

At Heritage Moving & Storage, Inc., we not only want to manage your move, we also want to help manage your stress level. Stress can impede your judgment and cause poor decision making at critical times. Our goal as a moving company is to help our Roanoke, Virginia-area customers in achieve a low-stress move. Our first three tips were covered in our previous blog post. Here are the next tips to lower your moving stress.

4. Refrain from drinking alcohol the night before your move and on moving day.

Moving is one of the most stressful things a person can do, and some people use alcohol to cope with stress. But in the case of moving, a clearer head makes for a much better move.

5. Have a back-up plan.

Many things can happen that can affect your moving date such as a delayed closing, a settlement problem, etc. Have an alternate plan ready in case there is a problem. It is better to have an alternate plan thought out ahead of time than to come up with one in a stressful and pressured situation.

6. Treat your movers with respect and kindness.

A good working relationship between the customer, the movers, and the driver can greatly reduce the stress of a move.

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Lower Your Moving Stress – Part 1

January 30th, 2015

At Heritage Moving & Storage, Inc., we not only want to manage your move, we also want to help manage your stress level. Everyone reacts differently to stress. It can impede your judgment and cause poor decision making at critical times. We want to help our greater Roanoke, Virginia-area customers have as little stress as possible during their moves. Here are some things you can to reduce the stress of your move.

1. Have realistic expectations about your age, your health/energy level, your time, and your finances.

When planning your move, realistic expectations go a long way. The more money you have, the more help you will be able to enlist from your moving company and the less time you need to spend preparing for your move. If your finances prevent you from using a full-service moving company for packing, and you’re short on time or energy, then you may need to start packing 4-6 weeks before your move. Your age and/or health may add to the time you need to prepare for your move. Whatever your situation is, be realistic about these factors, and use this knowledge in your preparation plans.

2. Prioritize organization and preparedness.

Some personalities tend to be less prepared and organized. If this is you, strategize some ways that you can be organized and prepared for moving day. Solicit help with packing from family and friends. Schedule time for packing into your calendar. Make lists. Make weekly goals. For items you don’t want to move, plan a yard sale or a trip to a donation center. Ask a friend to keep you accountable as you prepare. Find the ways that work for you!

3. Get a good night of sleep the night before your move.

Many people stay awake most of the night before their move to complete packing and other preparations. Then when the moving company arrives in the morning, the customer is just getting out of bed and is exhausted throughout moving day. Moving day can last up to eight hours, and a good night of sleep goes a long way toward keeping those hours stress-free.

Stay tuned to our blog for further steps to a low-stress move.

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Successful Moving – Part 2

December 29th, 2014

Moving ranks in the top five most stressful things to do. It ranks just behind death and divorce. You’re taking everything that a person or family has accumulated in a lifetime, putting it in boxes, putting it on a truck, and getting it from point A to point B in the same condition and in an orderly manner. This can be stressful!

But at Heritage Moving & Storage, Inc., we are a moving company that doesn’t just manage your move. We also manage your stress level.

There’s a physical and a psychological part to the move. Many people forget about the psychological part. Not everything that goes with a move is seen. There are some hidden elements to moving. You don’t see the psychological elements, but you can definitely feel them.

We talked about preparation, organization, and packing in the previous blog post. These are critical to a successful move physically and psychologically.

Another way to ensure a successful move is to help the movers.

1. Communicate with the crew members. Point out how you have organized your belongings, and let them know any important information about your belongings. Be readily available to answer any questions. Be friendly and encouraging.

2. Show that you value the movers. Say “thank you.” Consider providing coffee and donuts in the morning. At the very least, have water available. Helping the movers in any way helps the morale and helps the customer in the end.

Helping your movers has a huge impact on the psychological aspect of the move.

At Heritage Moving & Storage, Inc., we are proud to serve the greater Roanoke, Virginia area, and we want you to have the best moving experience possible.

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Successful Moving – Part 1

December 5th, 2014

At Heritage Moving & Storage, Inc., we want to help our customers in the greater Roanoke, Virginia area have a wonderful moving experience. A great move requires effort on the part of the movers and the customer.

Organization and preparation are the most important elements of a successful move.

If you’re packing yourself, packing is the most important part of your preparation. You greatly increase your chances of a successful move if you’re packed prior to your move, not during your move.

If movers walk into your house and you’re packed and ready to go, the movers feel great. They know that their part of the move will go smoothly.

If the movers walk into your house and you’re not packed and ready to go, they know that it will be a much longer, more difficult day. If the moving company is working on a schedule, and you’re not ready to go, you can hurt the company by being unprepared.

Organization is another important part of a successful move. Try to have items that you are donating picked up and taken away before the movers arrive. If there are items that you do not want the movers to load on the truck—items that you are keeping with you in your personal vehicle or items in a divorce situation—make sure that those items are organized and clearly marked.

We want to keep everyone in a good frame of mind—upbeat and positive. That’s why, if you want a successful move, it’s imperative that you’re organized, packed, and prepared.

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Comparing Packing Options

November 21st, 2014

Deciding to pack yourself for your move or to allow movers to pack for you can be a difficult decision. At Heritage Moving & Storage, Inc., we want to help our customers in Roanoke and all of Southwest Virginia make the best decision for their specific needs.

If you choose to pack yourself, the biggest advantage is the savings. The cost of a packing service depends on the size of the move. If you hire a moving company to do a complete pack for an apartment, it will likely cost about $500 to $1,000. The cost for movers to pack a house may be $2,000 to $4,000.

This cost may seem overwhelming. At Heritage Moving & Storage, Inc., we offer our customers a partial-packing service, also known as a hybrid pack. This service is for customers who don’t want to incur the expense of a full pack, but need help in certain areas. In this case, the customer packs the items he or she is comfortable packing. Then we pack the things the customer may not have the expertise or materials to pack well—things like pictures, mirrors, glass table tops, lamps, and/or specialty items. We want to offer as many options as possible to help our customers streamline their expenses.

Of course you can eliminate the packing cost altogether by completely packing yourself. A huge advantage of packing yourself is that it allows you to purge and weed out what you don’t want to move. Why pay to move things you don’t want to keep? Purging could possibly lower the total cost of your move.

Packing is a huge, time-consuming task. How do you eat an elephant? One small bite at a time. Start the packing process weeks before your move date, and pack five or six boxes per day. This is a way to pack so that packing doesn’t dominate your life, yet the job gets done. Over the course of several weeks, you’ll find yourself packed up and ready to go.

At Heritage Moving & Storage, Inc., we want to provide the best services to meet your needs and your budget. “Let our family move your family!”

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Comparing Movers

November 14th, 2014

At Heritage Moving & Storage, Inc., we want to help our greater-Roanoke-area customers in Virginia have as smooth a moving process as possible. This starts by helping you plan for success from the very beginning, even as you’re comparison shopping for a moving company. If you’re getting ready to shop for professional movers, here are several important things to keep in mind.

Put thought into your moving needs.

Before you begin calling and comparing movers, take some time to think through exactly what your needs are. What help do you need from the moving company to get you from point A to point B? For instance, are you going to pack yourself? Are you making a straight move? Do you need storage? And so on.

Once you determine your needs, make sure you give the same information to each company so you can be sure you’re comparing “apples to apples” by comparing the same services.

Allow enough time for comparison shopping.

Give yourself enough time to talk with several moving firms. Pricing between companies can vary greatly. Make sure you take the time to shop and compare without feeling rushed or pressured.

We’ve found that a good time to start your research is about three to four weeks before your move. If you’re looking to make a move in the peak season, May-September, you should allow more time than in the off-season, October-April. Generally in the off-season, you can accomplish your research and schedule your move two to three weeks before your move date. In the peak season, give yourself at least four weeks.

If you don’t have flexibility on your dates, and you need specific dates for pickup and delivery, give yourself even more time. If you can work within a “window” of pickup and delivery dates, then you can start your search with less time.

Don’t do research too early.

We suggest that you start your moving-company shopping no more than 30 days before your desired move date. If you try to get moving quotes two or three months in advance, you may not get accurate pricing. Rates will change based on the season and what’s going on with fuel prices.

At Heritage Moving & Storage, Inc., we would love to talk with you and provide pricing for your move. Give us a call, and “let our family move your family!”

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Choosing Movers – Part 6

November 7th, 2014

We’re wrapping up this blog series about how to choose your moving company. Here are our last three important questions to ask when shopping for movers.

What is your pricing policy?

Many movers will only provide customers with an estimate of what the move will cost. At Heritage Moving & Storage, Inc., we do not give estimates. We provide guaranteed pricing. Once we do a walk through and learn about your needs, we provide an exact cost of the move, and we guarantee that the price won’t change.

How far in advance should I schedule my move?

In the summer months or if you’re moving around holidays, you generally should start setting up your move three or four weeks in advance. During other times of the year, you should start two or three weeks in advance. We usually have the availability to do short-notice moves. (In order for us to provide a guaranteed price, we want to be within about three or four weeks of the move.)

Do you provide insurance?

We provide actual cash value insurance up to $50,000 for every move at no charge to our customer. Keep in mind that this is not replacement value. But the actual cash value insurance we provide is much better than the 60-cents-per-pound coverage that many other movers provide. Visit our insurance page to learn more.

At Heritage Moving & Storage, Inc., we are proud to serve Roanoke, Blacksburg, Salem, and all of the greater Roanoke, Virginia area. Give us a call, and let our family move your family!

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Choosing Your Movers – Part 5

October 21st, 2014

If you’re interested in packing services for your upcoming move, it’s important to ask a few questions related to packing services as you’re interviewing movers:

Do you provide packing and unpacking services?

At Heritage Moving & Storage, Inc., we provide full-service packing and unpacking services. We also offer partial-packing services if you’d like to do most of your packing yourself, but want assistance with some items such as TVs, artwork, etc.

Do I have the option to do my own packing?

Yes, you do have the option. Our packing services are not required. Some moving companies want the packing revenue on top of the moving revenue, so they require that you use their packing services. With us, you have the option to use our packing services or to be completely PBO (packed by owner).

What is included in the unpacking service?

When we unload your belongings, we will set up your beds, connect your washer and dryer, and connect your ice maker. These services are included with the move.

Unpacking is a separate service. During unpacking, your belongings are taken out of boxes and placed on any horizontal surface. Once surfaces are full, items are placed on the floor. Boxes and paper and other packing materials are removed from the home.

Many customers choose to unpack themselves because the unpacking service can create a mess.

From packing to moving to unloading and unpacking, Heritage Moving & Storage, Inc., provides the highest standards in moving. We are proud to serve our customers in Roanoke, Blacksburg, Salem, and all of the greater Roanoke, Virginia area.

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Choosing Movers – Part 4

October 9th, 2014

We’re continuing our blog series highlighting questions to ask as you’re shopping for your moving company. If your moving situation includes any risk factors such as home closings, here’s a question you may want to consider:

If I’m not going immediately to my new location, do you offer storage?

We do offer storage! We will take your belongings and unload them into our secure storage facility. When you’re ready for your new location, we’ll load your belongings back into the truck and meet you at your new location for unloading.

We offer climate-controlled storage, and we can help you determine if you need it. Climate-controlled storage means that the temperature and humidity are controlled in the unit. Climate-controlled storage is more important in coastal areas with higher humidity. There are only a few reasons in our region why someone would need climate-controlled storage. Food or drug reps usually need climate-controlled storage. If you have high-end electronics and/or works of art, we recommend climate-controlled storage.

People often think they need climate-controlled storage for antiques, but that is not usually the case. Solid wood is okay in standard storage units.

We are pleased to provide this information to help you determine the movers that are right for you. We hope you’ll consider Heritage Moving & Storage, Inc., for your next move into, out of, or within the Roanoke, Salem, and Blacksburg, Virginia area.

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Choosing Movers – Part 3

October 2nd, 2014

At Heritage Moving & Storage, Inc., we want to help you choose the moving company that’s right for your needs, whether you’re moving into or out of the Roanoke area, including Salem, Blacksburg, and all of Southwest Virginia. Here’s another important question to ask when shopping for your moving company.

Once my belongings are packed and loaded, how long do I have to wait for them to be delivered to my new location?

Many movers have windows of estimated delivery times that span several days. This is because companies often put two or more households on one truck. In this case, there’s no telling exactly when the truck will be ready to deliver your belongings.

When you use Heritage Moving & Storage, Inc., you will always have exclusive use of the truck. We never put more than one household on a truck, so we don’t have to guess when we will be ready to deliver. Our delivery is fast, and our timing is guaranteed.

Give us a call today, and let our family move your family!

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