• Testimonials

    We recently contracted with Heritage Moving & Storage to move my mother-in-law's furniture from her former 4th floor apartment in Norton, VA to two seperate locations in Roanoke. Ms. Redman is 90 years old and we had to move her and her furniture in very short notice.

    I want to let you know that we are extremely pleased with the manner in which you and Leslie worked with us to ensure a smooth and trouble-free experience.

    Tony and Bobbie were a pleasure...

    William Fitzer
    President - Lodging Technology

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Achieving a Low-Stress Move with Heritage Moving & Storage, Inc.

In our previous post, we listed ways that you as a customer can reduce the stress of moving. But at Heritage Moving & Storage, Inc., we don’t just leave stress reduction up to you. We have built stress relief right into our moving services! Here are some ways we accomplish this:

1. When you request a quote from Heritage Moving & Storage, Inc., we will provide guaranteed pricing. We do not offer “estimates” like other moving companies. This way, you don’t have the stress of wondering what the total cost will be on moving day.

2. With some moving companies, the truck driver and the subcontracted crew members meet for the first time at your home or office, and they negotiate pay on the spot. This can cause stress and conflict between the driver and the crew members, which can create a stressful situation for the customer. At Heritage Moving & Storage, Inc., the driver and crew members are our employees, and there are no negotiations.

3. At Heritage Moving & Storage, Inc., you have sole use of your moving truck. This allows us to guarantee your delivery date. Many companies pack several moves on a single truck and estimate a “window” of delivery dates for each move. This uncertainty can cause stress for the customer.

4. Many moving companies have one crew at your packing/loading location and another crew at your unloading location. At Heritage Moving & Storage, Inc., the same crew members will be with you throughout the duration of your move. This consistency can reduce your stress.

These stress reducers strongly put the odds of a successful move in your favor. It’s what helps us at Heritage Moving & Storage, Inc., achieve our 95% success rate, compared with the national average of about 60%. We are thrilled to help our customers in Roanoke, Salem, Blacksburg, Smith Mountain Lake, Botetourt County, and Vinton have as little stress as possible during their moves.

 

This entry was posted on Friday, September 7th, 2012 at 4:51 pm and is filed under Uncategorized.
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