Dear Mike and Leslie,
I just had to commend you and your team for the excellent job in my move from Roanoke to Mississippi. I appreciated the professionalism and caring both of you showed me in visits, phone calls, and emails. No question was “stupid,” and you never made me feel that I was a “bother.”
And there are not enough exclamtion points to brag on the moving team! Sean, Tony, Will, and Tank came to my door on February 1st, introduced themseleves, gave me a firm handshake, and walked throughout the house with me. It was amazing to watch them work—no idle hands with these movers! They were personable, professional, and caring. I never would have believed it, but they
had me loaded in only four hours. I had several friends visiting that day (including the new owner of my house), and each of them said the same thing about these guys—they were wonderful!
And I wish there were something more than exclamation points I could use to talk about Will and Tank! Oh my—they were more than amazing! They kept in touch with me throughout the trip, and when I rounded the corner to my new house (after the closing), they were there waiting and ready to work.
Those guys are machines. They had me unpacked and set up in a little over four hours.I couldn’t believe it. That was their goal, and they more than accomplished it! Again, they were professional, caring, and had the most wonderful positive attitudes. It didn’t really matter if I had them move the furniture to another place. They were more than willing to do whatever I needed them to do.
I appreciated their strong work ethic, but even more importantly, I appreciated their wonderful personalities and positive attitudes. I don’t know if you have any sort of recognition program, but I would love for you to recongize Will and Tank for the fantastic job they did. At this house I also had friends who came to visit when they were unloading. They too were amazed at how wonderful they were. I know I thanked them, but please thank them again for me.
Overall, the whole experience was wonderful! It was a pleasure to work with you. I prayed I would find the right moving company, and God certainly answered my prayer by providing me with a Christian company. I know that is the reason everything worked so well—He is good!!
I would not hesitiate to recommend you and your company to anyone who is planning a move. Heritage Moving & Storage, Inc., is top-notch!
Sincerely,
Pam Prestage
